Privacy Policy

Welcome to Al Fakhr!

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services. Your privacy is of utmost importance to us, and we are committed to ensuring the security of your personal information. By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect:

Personal Information: We may collect personal information such as your name, email address, postal address, phone number, and other relevant details when you sign up for an account, make a purchase, or contact us through our website.
Usage Information: We automatically collect information about how you interact with our website, including your IP address, browser type, device information, pages visited, and other usage data.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyse website usage, and provide personalised content. You can manage your cookie preferences through your browser settings.

How We Use Your Information:

Providing Services: We use your personal information to process your orders, deliver products, and provide customer support. This may include contacting you about order updates or addressing your inquiries.
Personalisation: We may use your information to personalise your experience on our website, suggesting products, services, or content that align with your preferences.

Communication:

ith your consent, we may send you promotional emails, newsletters, and updates about our products, services, and special offers. You can opt-out of these communications at any time.

Analytics:

e use collected data to analyse website performance, improve user experience, and develop insights into user behaviour.
Information Sharing:

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, processing payments, and delivering products to you. We ensure that these third parties maintain the confidentiality of your information and use it only for the intended purpose.

Legal Requirements:

We may disclose your information if required by law, court order, or government request. We may also disclose your information to protect our rights, privacy, safety, or property, as well as those of our users and the public.

Data Security:

We implement industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

Your Choices:

You have the right to access, update, correct, or delete your personal information. You can do this by logging into your account or contacting us directly. You can also opt-out of receiving marketing communications from us at any time.

Children’s Privacy:

Our website is not intended for individuals under the age of [16]. We do not knowingly collect personal information from children under [16]. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly remove such information.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting a prominent notice on our website or sending you an email.

Contact Us:

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at: info@alfakhr.co.uk

Thank you for trusting Al Fakhr with your personal information. We are committed to protecting your privacy and providing you with a secure and enjoyable online experience.

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